Refund policy
Milli Fury Pro — Return & Refund Policy
30-Day Returns
We accept returns of eligible regular-stock products within 30 days of delivery. Items must be unused, in their original condition and packaging, and accompanied by proof of purchase.
To request a return, contact us at hello@millifurypro.com with your order number. Please wait for return authorization and shipping instructions before sending anything back.
Sale & Promotional Items
Items purchased during sales or with promotional discount codes are eligible for returns under our standard 30-day policy, provided they meet our return requirements.
Approved refunds are based on the actual purchase price paid after discounts.
Print-on-Demand & Custom Products
Print-on-demand, personalized, and other made-to-order products generally cannot be returned or exchanged due to a change of mind, incorrect size selection, or buyer's remorse.
If your product arrives damaged, defective, or incorrect, please contact us so we can arrange an appropriate resolution. Your rights under applicable consumer protection laws remain unaffected.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If there is a problem, contact us promptly at hello@millifurypro.com.
Include your order number, a description of the issue, and photographs if possible.
We will evaluate the problem and arrange an appropriate refund, replacement, or other remedy in accordance with applicable law.
Return Shipping
For approved change-of-mind returns, customers are responsible for return shipping costs unless otherwise agreed.
For confirmed damaged, defective, or incorrect items, Milli Fury Pro will cover required return shipping costs or arrange another appropriate resolution.
Please do not send returns to our mailing PO Box unless specifically instructed.
Refunds
Once we receive and inspect an eligible return, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to process the refund.
Exchanges
Please contact us before requesting an exchange so we can confirm availability and provide instructions.
Exceptions
Gift cards are non-returnable except where required by law. Other product-specific restrictions may apply where clearly disclosed.
Nothing in this policy limits rights or remedies provided by applicable law.
Questions?
Milli Fury Pro
Email: hello@millifurypro.com
Mount Savage, Maryland, USA